At DCANS Capital, we’re committed to keeping your information private – and by that, we mean any personal information about you that you give us, or which we obtain through our dealings with you, or in connection with your account. This policy relates to the privacy of your information at dcanscapital.co.uk
About DCANS Capital
DCANS Capital is a trading name of DCANS Capital Limited and is registered in England and Wales (company number 07970200) and the registered office is 83 Ducie Street, Manchester, M1 2JQ. DCANS Capital Limited is a wholly owned subsidiary of The DCANS Group Europe.
DCANS Capital is not an authorised Firm under the Financial Services and Markets Act 2000 and therefore any services which may be provided (by us to you) do not have the protections provided under any regulations associated with this Act. The products and services we provide are not regulated by the Financial Conduct Authority (FCA).
Information we may collect from you
As a visitor to our site, we may collect and process any personal information that you voluntarily submit to us through the site. This may include for example, online correspondence you send us about our products and services, as well as your contact details so we can contact you for support, marketing or other purposes.
In addition, we may also collect anonymous information about visitors to our site and the resources they access, so that we can make sure the site is meeting our and our customers’ needs. However, this information will not enable any visitor to be identified as an individual.
How we use information about visitors to our site
We will use your information to make the site available to you and to provide you with the products and services as per your request. We may also use your information to deal with any enquiries and requests that you submit through our site and to improve the quality of our products and services. From time to time, we may use and disclose your information for marketing purposes where your marketing preferences permit us to do so.
How we use information about our customers
If you’re a customer of DCANS Capital or have applied for one or more of our products or services, then we’ll also hold and use your information for the additional purposes disclosed to you within the application forms and/or terms and conditions applicable to the products and services for which you applied.
Who may access your information
We will share your information with our related entities and service providers acting on our behalf, in connection with the purposes described in this policy. We may also disclose your details where required to do so by law, as well as to any successors in title to our business. Finally, we may share your information with third parties (including law enforcement agencies) to protect both ourselves and our customers against theft or fraud, and with anyone you appropriately appoint to administer/operate your account on your behalf.
Cookies are small text files that web servers can store on your computer’s hard drive when you visit a website. They allow the server to recognise you when you revisit the website and to tailor your web browsing experience to your specific needs and interests.
Links to third party sites
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 1998 gives you certain rights to access, update and control the information we hold about you. In particular, you have the right
• To request a copy of the personal information that we hold about you. Any such request may be subject to a fee specified by law (currently £10) in respect of our costs in providing you with details of the information we hold about you
• To correct or update inaccurate or out-of-date information that we hold about you
• To instruct us not to send you any further marketing communications (even if you have previously asked us to contact you for marketing purposes)
If you wish to exercise any of the above rights, please get in touch, using our contact details at the top of this page.
All rates, programmes and pricing are subject to change at any time and without prior notice. Mortgages are subject to valuation and approval.
What are cookies?
Cookies are stored on your computer –they’re not associated with an individual, just with the browser that’s being used. That’s why information you view on your work computer isn’t remembered when you go home. They don’t store personally identifiable information.
Session or persistent cookies
Some cookies are session cookies. This means they’re deleted when you close your web browser (Internet Explorer, Firefox, Safari etc.). These are the cookies typically used when you log into a bank or make an online purchase.
Other cookies are persistent. This means they remain on your computer until they expire. This can be a fixed time after you have visited the website (e.g. one year) or a particular date (e.g. 31 December 2015). These cookies are used to remember information between visits to a website. For example, if you tell the BBC website to remember which weather forecast you want to see, it will use a cookie to remember that.
First or third party cookies
First party cookies are set by the site you’re visiting. In the example above, the cookie would be set by the BBC. They’re only read when you go back to the same site again.
Third party cookies are set by someone other than the site owner. These may be set by agencies who have placed adverts on a site you visit, by analytics programs that help site owners know how well their site is working and similar organisations. If you go to another site that uses the same advert provider, the cookie may be read again, and the advertising agency will be able to recognise that the same computer has visited this site too. This information is generally used by agencies to target adverts, so you’re more likely to see adverts for products you are interested in.
We use transient session cookies. This cookie is erased when you close the web browser.
The session cookie is store in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify you.
How can you control and delete cookies?
As the means by which you can do this varies from browser to browser, please follow the instructions provided by the specific browser you use (usually located under the ‘Help’, ‘Tools’ or ‘Edit’ function).
Alternatively, an external resource is available at aboutcookies.org which provides comprehensive information about cookies and how to manage them to suit your preferences on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. To find out how to do this on the browser of your mobile device, you’ll need to refer to your handset manual.
As mentioned above, some of our services require cookies in your browser to help protect your financial and personal information. If you choose to set your browser to disable cookies, you may not be able to access secure areas of this site (including online payment functionality).
This information is for mortgage professionals only and not intended for use by the general public. All rates, programmes and pricing are subject to change at any time and without prior notice. Mortgages are subject to valuation and approval.